Privacy Policy

Effective Date: April 2026

At Sara International Travel Inc. (“we,” “us,” “our,” or “SIT”), we understand that booking a Hajj, Umrah, or international tour requires a high level of trust. We are committed to protecting your privacy and ensuring that your personal, financial, and travel information is handled securely.

This Privacy Policy explains how Sara International Travel Inc., an Authorized and IATA-accredited and ATOL protected Hajj & Umrah New York corporation since 1994, collects, uses, shares, and protects your information when you visit our website (www.sarainternationaltravel.com) or book our travel services.

1. Information We Collect

To provide you with secure and fully compliant travel packages, including visa processing through the Kingdom of Saudi Arabia, we must collect specific personal information. This includes:

• Identity & Contact Information: Your full name, email address, physical address, phone number, and date of birth.
• Travel & Identification Documents: Passport details, government-issued identification, visa information, and photographs required for travel authorization.
• Financial Information: Credit card details, bank account information, and billing addresses necessary to process your payments securely. (Note: Your payment is encrypted and transmitted securely via SSL protocol; we do not store full credit card numbers on our local servers).
• Special Requirements & Health Data: Dietary preferences, mobility requirements (e.g., wheelchair assistance), and relevant medical information necessary to ensure your safety and comfort during your pilgrimage or tour.
• Digital & Device Data: Information collected automatically when you visit our website, including your IP address, browser type, device type, and interaction data via cookies and web analytics.

2. How We Use Your Information

We only use your data for legitimate business purposes, primarily to fulfill your travel bookings.

Your information is used to:

Process your reservations for flights, hotels, and ground transportation.

• Facilitate the issuance of your Hajj or Umrah visas, including uploading required data to the Ministry of Hajj and Umrah’s official portals (such as the Nusuk platform).
• Process secure payments and prevent fraudulent transactions.
• Communicate with you regarding your itinerary, package updates, and travel advisories via email, phone, SMS, or WhatsApp.
• Improve our website experience and customer service offerings.
• Send you promotional materials and marketing communications (only if you have opted in, which you may opt out of at any time).
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3. Who We Share Your Information With

Because we act as a Booking Agent, we must share your necessary information with trusted third-party Service Providers to facilitate your trip. We do not sell your personal data to third parties. We only share information with:

• Travel Providers: Airlines, hotels, and local ground transportation companies in your destination country.
• Government Authorities: The Ministry of Hajj and Umrah, the Embassy of the Kingdom of Saudi Arabia, and other customs or immigration authorities strictly for the purpose of securing your visas and travel clearance.
• Payment Processors: Secure third-party banking and payment gateways to process your transaction.
• Legal Compliance: Law enforcement or regulatory agencies if required by law or to protect our legal rights.

4. International Data Transfers

By booking international travel with us, you acknowledge that your personal data will be transferred to, stored, and processed in countries outside of the United States, specifically the Kingdom of Saudi Arabia and the European Economic Area (EEA), depending on your flight routing and destination. We ensure that our partners handle your data in accordance with recognized international data protection standards.

5. Data Security & Retention

We use industry-standard administrative, technical, and physical security measures – including SSL encryption – to protect your personal information from unauthorized access, disclosure, or alteration. We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Your Privacy Rights (CCPA & GDPR)

Depending on your location, including residents of California (CCPA) and the European Union (GDPR), you may have the following rights regarding your personal data:

• The Right to Access: You may request a copy of the personal data we hold about you.
• The Right to Correction: You may request that we correct any inaccurate or incomplete information.
• The Right to Erasure (Right to be Forgotten): You may request the deletion of your personal data, subject to legal and contractual constraints (e.g., we cannot delete data required by airlines or governments for an upcoming trip).
• The Right to Opt-Out: You may opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

To exercise any of these rights, please contact our designated Privacy Team at [email protected]. We will require evidence of your identity before acting on your request.

7. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and serve targeted advertisements. You can control the use of cookies at the individual browser level. If you reject cookies, you may still use our website, but your ability to use some features or areas of our site may be limited.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or KSA Ministry regulations. Any modifications will be published on this page, and your continued use of our website or services constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us at:

Sara International Travel Inc. 

166 W Old Country Rd, Hicksville, NY 11801, United States

Email: [email protected]
Phone: +1 (718) 848-1222